Minnesota Chamber Member?
No

Products and Services
Customer Experience Strategy & Management Communications / Social Media Strategy & Management Content Marketing / Blogs / White Paper & Case Study Creation / SM Response Sales & Marketing Strategy & Management Help establish a Business Intelligence Platform (if needed) Help establish a CRM Platform (if needed) Integrate all current sales and marketing systems into a business intelligence platform Sales & Marketing Reporting Dashboard & Analytics Weekly program management of established Business Development activities (including all Sales & Marketing activities). Monthly ROI Analytics Reporting and Discussion with Leadership Omni-Channel Strategy & Management Help identify any additional channels that need to be established to effectively reach all target audiences. Identify all channels and silos within the organization that aren't already integrated. Establish a Business Intelligence Platform (if needed) Integrate all channels and silos into the BI Platform to create a TRUE omni-channel experience for your current customers, and potential target clients. Enterprise level Omni-Channel Reporting Analytics Dashboard Weekly program management of established omni-channel analysis and activities across all departments within organization. Monthly Analytics Reporting and Discussion with Leadership Complete Cx Strategy & Management Define current and future state enterprise goals, and then define a Cx Strategy around those goals in order to achieve them. Some or all of the above sections. Larger Strategy around IoT (where appropriate) Strategy Development around creating seamless Retail to Digital or Digital to Retail Customer Experiences Contact Center / BPO Services Vendor / Technology RFP Services Outsourcing Services

Industries Served
We have worked with several industries including healthcare, government/political, retail, e-commerce, finance, transportation, utilities, etc.

Certifications


Core Compentencies


NAICS
541320 Business Consulting Services, NEC (urban planners and industrial development organizations)